Assignment Requirements

All assignments must be submitted with the following specifications:

• Typed (handwritten assignments will not be accepted unless specified by the instructor)
• Double-spaced
• 12-point font in Times New Roman or Arial
• 1″ margins

Assignment Extensions

Under exceptional circumstances, you may request an extension for an assignment (such as a paper, project, presentation, etc.) from your instructor. You must make this request in writing prior to the assignment due date in order for it to be considered. Assignment extensions are granted or denied at the instructor’s discretion. Granted extensions will not be counted as a rewrite.

Late Assignments

All assignments are to be completed and submitted on or before the due date and time. If you do not complete an assignment by the due date and time (without making prior arrangements), you will have marks deducted accordingly:

• If submitted within 24 hours after the deadline, you will receive a 10% deduction;
• If submitted within 48 hours after the deadline, you will receive a 20% deduction;
• If submitted within 72 hours after the deadline, you will receive a 30% deduction.

No late assignments will be accepted after 72 hours have passed from the submission deadline.

You will receive a grade of zero (0) for the assignment and you may use a rewrite (if applicable). The Policy Alert Process will be applied if you demonstrate a pattern of late assignment submissions.

Please note that some courses have assignments that are graded as Mastery/Non-Mastery (including Practice Education assignments, Career Search Strategies assignments, etc.) and therefore, the late assignment deductions as above are not applicable. You must submit these assignments as directed in order to receive the required grade of Mastery

All assignments that are found to be plagiarized will receive a grade of zero (0) and will be subject to the Academic Misconduct Policies.

Late Assessments

Online assessments (quizzes, Midterm Exams, Final Exams, etc.) have varying time periods of when they are available. You must begin and complete all online assessments within the scheduled times. Students must contact the course instructor immediately regarding any assessment concerns. You will not be permitted any extra time on your assessments if you begin late.

On-site assessments (quizzes, Midterm Exams, Final Exams, etc.) will be scheduled at specified times as set by your instructor. If you arrive late to a scheduled on-site assessment without prior 

communication, or without sufficient evidence of an unforeseen emergency and/or illness, you will not be permitted to attempt it and will be required to complete it at a later time. The highest grade you will be awarded will be the minimum passing grade for your program.

Missed Assessments

If you miss a scheduled quiz, you must reach out to your course instructor and Student Success Coordinator within 24 hours of the quiz closing time. You must then write the quiz within 48 hours of the closing time, and the highest grade you will be awarded will be the minimum passing grade for your program.

If you miss a scheduled Midterm or Final Exam, you must provide sufficient evidence of an unforeseen emergency and/or illness and submit this evidence to the course instructor and Student Success Coordinator within 24 hours of the exam closing time. The exam must be written at a time specified by the Student Services team. The highest grade you will be awarded will be the minimum passing grade for your program. This will not be counted as a rewrite.

Missed Lab/Practical Skills Assessments

Lab/practical skills assessments are graded as Mastery/Non-Mastery. If you miss a scheduled lab/practical skills assessment, you will receive Non-Mastery and will be required to use a rewrite (if available) to take the assessment at a later time, as determined by your instructor.

Online Participation

You will be asked to participate in various online activities throughout your program, which will contribute to your overall participation grade. Your participation in all activities must maintain complete confidentiality and anonymity of any individuals referenced in summaries, forum posts, and replies. Names or any other identifying descriptions are not permitted.

Professionalism and netiquette (online etiquette) are key components of communication; therefore, displaying an exemplary and consistent attitude, encouraging and being respectful to others, and adhering to the rules of netiquette are essential requirements for posting and communicating in an online environment. Your participation mark will be based on your ability to adhere to these expectations, as outlined in the Student Handbook: Participation Rubrics.

Grading Scale & Rewrites

Stenberg College has minimum passing grades. You must obtain the minimum grade in a course in order to pass. A program-specific Grading Scale and Rewrite Policy will be provided during your Orientation course and is applicable for the duration of your program.

The courses within Stenberg College programs are highly integrated and sequential in nature. Each course builds the prerequisite knowledge for the next. All courses, including the Practice Education experiences, Personal & Professional Development Skills (PPD) modules, and the Career Search Strategies course (if applicable) must be passed in order to complete the program and receive a diploma. If you do not pass a course, you will not be eligible to advance to the next course with the rest of your cohort and will be dismissed from the program.

Below are the academic progression requirements for each program:

• Direct Entry Business Diploma – Marketing Specialization: 60%
• Cardiology Technologist: 70%
• Counselling Therapist Diploma: 70%
• Counselling Therapist (Private Practice) Diploma: 70%
• Early Childhood Educator/Preschool Teacher: 70%
• Early Childhood Education with Coop: 70%
• Post-Basic Infant Toddler and Special Needs Early Childhood Educator: 70%
• Post-Basic Infant Toddler Early Childhood Educator: 70%
• Health Care Assistant: 65%
• Health Care Assistant – International: 65%
• Health Care Assistant with Coop Diploma: 65%
• International Health Care Assistant with Coop Diploma: 65%
• Medical Laboratory Assistant: 70%
• Nursing Unit Clerk: 70%
• Optician Diploma: 70%
• Practical Nursing: 65%
• Pharmacy Technician: 80%
• Regional Diploma in Psychiatric Nursing: 65%
• Education Assistant: 70%
• Therapeutic Recreation Assistant (Gerontology Specialization): 70% 

Students must obtain the minimum overall percentage in each course or a designation of mastery in lab/clinical coursework in order to pass the course. Students must also achieve the passing grade percentage on final exams. 

Student who are initially unsuccessful on an examination, assignment, or lab/practical skills Test (received lower than the passing percentage or non-mastery) may have the opportunity to rewrite to achieve a passing grade. There is a maximum number of rewrites that can be used during the full program – this will be included in the program-specific Grading Scale and Rewrite Policy given to students at program orientation

Typing Requirements

Typing and administrative skills are a key component to being successful in a hospital or medical office/medical lab environment. Human Resources departments from a number of the Health Authorities, private clinics, and labs have directly informed our Practice Education Department of the importance of accurate and efficient keyboarding skills. In fact, most HR departments use a typing and medical terminology examination as a screening tool, prior to the actual interview.

Students are required to practice typing regularly throughout the program to achieve and maintain a proficient typing speed. Emphasis is placed on increasing accuracy and speed over time. Regular assessments will be conducted to monitor progress and provide feedback. Note that in the NUC program, a specific keyboarding speed is required for practicum placement.

Accommodations

Students who require additional support in any aspect of their program are provided the opportunity to request academic accommodations during the admissions process. This allows sufficient time to assess the feasibility of the request and arrange approved resources before the program begins. Examples of requested accommodations include extended time on assessments, quiet or private testing environments, and assistive technology.

If a student experiences a change in health or recognizes the need for accommodations after the program start date, they must contact their Student Success Coordinator, who will connect them with the Accessibility Coordinator to evaluate the request. It is crucial to request accommodations as early as possible to ensure timely arrangements can be made, if approved. Supporting documentation, such as a physician’s note, is required to process requests.

While the College is committed to supporting all students, approval for requested accommodations is not guaranteed. Accommodations are subject to resource availability, practical constraints, and industry requirements.

At Stenberg College, appropriate accommodations are chosen to allow a student living with a disability to successfully meet program requirements via alternate means without any compromise to academic integrity. Every student is afforded the same respect, consideration and dignity in accordance with the Canadian Charter of Rights and Freedoms.

Policy Alert Process

All Stenberg College students must adhere to all policies and procedures as outlined in the Student Handbook. A Policy Alert Process is initiated if there are concerns related to your academic performance, behaviours, attendance or other aspects that may impact your ability to remain within the policy requirements.

All levels of the Policy Alert Process are communicated with applicable Student Success Coordinators, Department Heads, and/or Managers. All levels of this process are applicable at any stage of your program.

Surrey Campuses

Our Main Campus is located in Suite 750 (7th floor of the Central City Office Tower) at 13450 102 Ave, Surrey, BC, V3T 5X3. We also have two King George Campuses, which are located at 10060 and 10072 King George Blvd, Surrey, BC, V3T 2W4.

Access

Students are able to access the Main Campus from 8:00am-10:00pm, Monday to Friday, via the Central City Office Tower elevators from the ground floor. Washrooms are located outside the elevators, next to the campus on the 7th floor. The campus and washrooms are wheelchair accessible. Note that after 5:30pm, you must coordinate with your instructor to gain access to the 7th floor. The campus is also open on Saturdays from 8:30am-4:00pm, but only for students with classes scheduled. You will also need to coordinate with your instructor to gain access to the 7th floor on Saturdays.

The King George Campuses are open on weekdays, evenings and weekends if classes or labs are scheduled. These campuses are only accessible to current students when attending classes or labs, and they are not open to the general public. Access to the 2nd floor of the 10060 King George Blvd. building can be reached via the elevator at the back of the building. Access to the elevator must be arranged with instructors or staff as the rear doors are not unlocked. Washrooms are located on the 1st and 2nd floors, and both are wheelchair accessible.

Transportation & Parking

The Main Campus is located a 5-minute walk from the Surrey Central SkyTrain station and bus terminal. The King George Campuses are located an 8-minute walk from the King George SkyTrain stations and bus terminal.

All parking lots surrounding the Main Campus and King George Campuses are owned and operated by private companies. Therefore, Stenberg College is not able to provide parking passes, nor assist with any parking violation claims. All students are responsible for their own transportation costs during their program.

Classrooms

If you wish to use a classroom to study, work on group projects, or any other academic activities at our Main Campus, please review the daily campus schedule posted at our reception desk. You may only use classrooms during regular access hours and if space is available. Students are not permitted to use or move any classroom equipment (such as instructor computers, projectors, etc.) without the assistance of a facilities staff member.

Students are only permitted to use classrooms at the King George Campuses if you are accompanied by a staff or faculty member. Students are not permitted to use or move any classroom equipment (such as instructor computers, projectors, etc.) without the assistance of a facilities staff member.

Labs

Students are not permitted to use any labs or lab equipment at any of our campuses without the supervision of a lab instructor.

Facilities

The Main Campus has other facilities for students to use on a first-come, first-serve basis.

These facilities include:

• Computer Areas: There are open access computer stations on campus. No food or drinks are allowed in and around the computer areas. No personal files are to be saved on the computer hard drives. Campus computers may only be used for academic purposes. Any computer malfunctions should be reported to [email protected].
• Lunchroom: Located across from Room 717. Equipped with a refrigerator, microwave, sink, and eating area. No personal food items are to be left in the lunchroom overnight.
• Lounge: Located between Room 721 and Room 728. Equipped with sofas and a small table. Students must be mindful of their speaking volume in this area, as it is not enclosed from the hallway.
• Scanner & Copier & Print station computer: Located in the hallway next to Room 723. Students are not to request copying or scanning services from campus reception.
• Telephone: Located in the student lunchroom. Please limit phone call time and be mindful of your speaking volume.
• Testing Areas: Students with pre-approved special accommodations (confirmed during the admissions process) will have a testing area assigned.

The King George campuses have other facilities for students to use on a first-come, first-serve basis. These facilities include:

• Computer & Printer: Located in the hallway on the second floor. May be used to print small documents, free of charge. Students are not permitted to use the large printer or photocopier on the ground floor.
• Lunchrooms: Located on the ground floor in the lobby area, and on the second floor next to Room G202. Both are equipped with a refrigerator, microwave and sink. No personal food items are to be left in the lunchroom overnight.
• Lounge: Located in Room G106 on the ground floor. Equipped with sofas, tables and computers. No food or drinks are allowed in and around the computer areas. No personal files are to be saved on the computer hard drives. Campus computers may only be used for academic purposes. Any computer malfunctions should be reported to [email protected].

All facilities are shared spaces, and you are required to maintain cleanliness and respectful conduct in all areas.

Surrey Central Nursing Labs

These labs are located in the Central City Shopping Centre on the second floor, above Boston Pizza. Students in designated programs will be granted access to these labs by their lab instructors, as required. They are not open to the general public.

Satellite Campuses & Labs

We have several satellite campuses and labs located across Canada, including Alberta, Manitoba, Nova Scotia, Vancouver Island and various other locations in British Columbia. We also work closely with other institutions to be able to deliver select programs in various regions.

Safe Walk Services

For any students attending the Main Campus and Central City Nursing Labs, you can be escorted to parking or public transit in the evening or if you feel unsafe. Please call (604) 588-7855 and a security escort will meet you.

General Program Policies

Program Schedules

Students are provided with a Program Schedule prior to beginning their program, which displays a calendar of course session dates, contractor workshop dates, Stat Holidays, and other important events during your program.

Program Schedules are shared through a “live” document link, and it is recommended to bookmark this link for easy future access. Please only view your Program Schedule through the link provided, and do not download or print a copy.

Although we work very hard to limit changes after your program begins, your Program Schedule is subject to change. Therefore, you are responsible for reviewing your Program Schedule on a weekly basis to ensure you are always viewing the most current schedule. For major program delivery changes, you will also receive an email notification to your Stenberg student email address.

Time Zones

Stenberg College is based out of British Columbia but provides online education across several provinces. To maintain consistency, all references to live session schedules, exam opening and closing times, instructor office hours, etc. are given in Pacific Time (PT). You are responsible for converting program times to your local time zone to ensure that you meet program deadlines and attendance requirements.

Statutory Holidays

Stenberg College observes the following statutory holidays: Labour Day, National Day for Truth and Reconciliation, Thanksgiving, Remembrance Day, Christmas Day, Boxing Day, New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, and BC Day.

All sites will be closed on the above statutory holidays, and regular staff will not be available. For some programs, you may be required to complete theory coursework or attend practicums on statutory holidays. Other programs may not have coursework on statutory holidays, but schedules may be shifted to accommodate.

Please refer to your Program Schedule regularly to be aware of any scheduling changes due to statutory holidays.

Campus Closures

All sites are closed on statutory holidays. Sites are also subject to closure due to weather or other conditions that are a safety risk. For information about specific procedures in extreme circumstances, please refer to our Health & Safety Policies.

Please check the Stenberg website, Facebook page, Instagram and X (formerly Twitter) accounts for school closure updates.

Our switchboard message should also be updated if there are any closures. Snow days or any other closure of campuses are at the discretion of the Executive Director. Campus will be in session if the majority of the students can travel safely.

Because of the varied topography within the Lower Mainland, hazardous conditions occasionally may exist in a limited area while roads in the remainder of the surrounding city are safe for travel. If instructors believe conditions in their area make it unsafe for them to travel to school, Stenberg College will support their decision and make alternative arrangements to host the session online, if possible. However, if the campus is open and an instructor decides to cancel a class, they will be required to host a mandatory make-up session.

Program Start Dates 

The next program start dates are as follows:

• Cardiology Technologist: December 1st, 2025
• Counselling Therapist (Private Practice) Diploma: March 10, 2025; October 6, 2025
• Optician Diploma: April 28, 2025; November 3, 2025
• Eary Childhood Educator/Preschool Teacher: January 6, 2025; April 7, 2025; September 8, 2025
• Early Childhood Education with Coop: January 6, 2025; April 7, 2025; September 8, 2025
• Post-Basic Infant, Toddler and Special Needs Early Childhood Education: January 7, 2025, March 25, 2025; August 5, 2025
• Post-Basic Infant Toddler Early Childhood Educator: January 7, 2025, March 25, 2025; August 5, 2025
• Health Care Assistant: January 20, 2025; May 12, 2025; September 8, 2025
• Health Care Assistant – International: February 17, 2025; June 16, 2025
• Health Care Assistant with Coop Diploma: January 20, 2025; May 12, 2025; September 8, 2025
• International health Care Assistant with Coop Diploma: February 17, 2025; June 16, 2025
• Nursing Unit Clerk: January 6, 2025; May 5, 2025; September 15, 2025
• Medical Laboratory Assistant: January 13, 2025; April 28, 2025; July 14, 2025; October 20, 2025
• Practical Nursing: February 18, 2025; June 2, 2025; October 20, 2025
• Pharmacy Technician: February 3, 2025; May 5, 2025; September 8, 2025
• Education Assistant: March 31, 2025; September 8, 2025
• Regional Diploma in Psychiatric Nursing: April 16, 2025
• Direct Entry Business Diploma – Marketing Specialization: April 7, 2025; July 7, 2025; October 15, 2025
• Direct Entry Business Diploma – Marketing Specialization with Coop: April 7, 2025; July 7, 2025; October 15, 2025
• Therapeutic Recreation Assistant – Gerontology Specialization: April 7, 2025; October 20, 2025